Shipping & Delivery

How Much Is The Delivery Charge For Local (Singapore) Orders?

Delivery is a flat rate of SGD$2.99

Do You Deliver Abroad?

At the moment, we deliver within Singapore and Malaysia.

When can I expect to receive my orders?

You can expect to receive your order in 1-3 working days. Do take note during holidays, the delivery time may vary.

In light of the current COVID-19 situation, delivery times may be longer than usual.

What should I do when I have questions regarding my order?

You may always contact our customer service at +65 8388 8359 for more details

Can I collect my order from Regenosis’ physical stores?

Yes, you can. Our store are located at:

Regenosis Singapore:

391B Orchard Road
Ngee Ann City Tower B
Singapore 238874

Regenosis Malaysia:

Unit 01-01,
Level 1, Afiniti Wellness
No.3, Jalan Medini Utara 1
Medini Iskandar 79250
Iskandar Puteri
Johor Darul Takzim

Can I track my order?

Yes, you may track your orders via your 'Order History' under 'My Account', after logged in. Tracking number will be updated once order is processed.

Should you have further enquiries on your order, you may contact our customer service by phone or whatsapp at +65 8388 8359.

For other information about our return and exchange policy, please click here